internet problem

Location/place: kolkata

Name of company/service: alliance broadband

Dear Sir/Madam,

user id : sf_ucn

I Subhankar Fadikar, I alliance broadband use it, but my problem is the Internet each day, everyday i call this no. 033-71002000, but not any response. From 8 December until 6 December was not an Internet,

Thanks Regards
Subhankar Fadikar
M:8100724419