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Internet & Landline not working from past 7 days

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AdminPost
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Location/place: Mumbai

Name of company/service: Reliance Broadband

I am a reliance broadband subscriber. My internet & landline phone is not working from past 7 days.

I had approached the call center executives 6-7 times. First complaint(Complaint No. 203719056) was registered on the 1st of June and with resolving the same it showed the status as “RESOLVED”. Second complaint was made regarding the same on the 4th of June (Complaint No. 203876587) & this time you guys had assured that somebody from reliance will call you up & resolve the issue within 24 hrs. but till date no call & no response from your end. Is this the way you treat your customers???

Request you to please help in getting my internet & telephone connection back.

& Once again the complaint went in “Resolved” status with doing anything….My internet & phone is still not working.

I have been issued a new complaint no. 203979063

Comments

2 responses to “Internet & Landline not working from past 7 days”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Cheers,

    RCOMcare

  2. RCOMCare Avatar
    RCOMCare

    Dear Customer,

    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,

    RCOM Care

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