Location/place: Visakhapatnam
Name of company/service: Intercities Cargo Movers
Hello,
I have booked my bike no : AP31 AM 0698 Bajaj Pulsar 150 DTS I, via the Intercities Cargo Movers on 29/06/2013 from Hyderabad to Visakhapatnam.
According to the agent the bike was expected to reach Visakhapatnam on the next day morning i.e 30/06/2013 on Nanded Express as said , and charged extra money for that.
I went to visakhapatnam from my home place which is 70 km to fetch my bike.
To my shock the bike did not reach on the date mentioned and i called up the agent and he said that it would be booked on the same day and would reach the next day , i.e 1/07/2013.
I went to visakhapatnam station again travelling 70 km from my home place again and called up the parcel service official in Visakhapatnam, and the response was really bad from their side, and i found that it didnt even reach the destination on 1st of july.
I called u to the agent and he sent a busy tone to my call over half dozen times.
After which called up the agent’s head office in hyderabad and their response was really shocking saying that it will be booked when they want to
, When i asked for when it would be booked !!!!
I said i would file a case in consumer forum for the non responsiveness and they answered it bitterly, saying that no force can prevent their deed.
Haplessly , i wanted to file a case on this forum so that i could get adequate help and quick response, from their officials.
I also wanted other people to come to know about their poor quality of service and deceiving nature of their agents.
Thank you,
regards,
Dr.Naga Veerabhadra Rao Achalla
Visakhapatnam.
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