Insurance Claim not Attended

I have registered a claim for repair of my mobile A190 at Syska Gadjet Secure. CIN number is 1503215628 Coupon Code is 35851040. Registered compaint on 23-Mar-2015. Today is 12-Aprill-2015. Syska has not taken any actions at all. My mobile number is 90294075330

Regards
Arpit Mehta