I raised an AC Installation request for a Split AC to be installed in Kottayam, Kerala, on 21/04/2016 with Voltas Customer Care (Service Req. No -1604210714 ) & they confirmed that it will be done within 48 hours. I am calling customer care center at Erayilkadavu, Kottayam Town since 23/04/2016 (Calling daily 2-3 times), they said that it will be done today or maximum by tomorrow. But nobody turns up. I’m waiting only one day otherwise I’m going to take legal action against the firm …


Comments

3 responses to “Installation Delay”

  1. Dear Customer

    We are sorry for the experience you had. Please write to us about your problem with your correct complaint number (11 digits) and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

    Regards,
    Voltas Online Team

  2. Dear Customer (Ajiithaymanam )

    We are sorry for the experience you had. Please write to us about your problem with your correct complaint number (11 digits) and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

    Regards,
    Voltas Online Team

  3. Voltas Avatar
    Voltas

    Dear Ajiithaymanam

    We’re still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

    Regards,
    Voltas Online Team

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