Location/place: JATNI ORISSA INDIA
Name of company/service: Pantel Technologies pvt ltd ,NOIDA U.P.
MY PENTA T-PAD IS701R PRE-BOOKING REFERENCE NO.PENT00132521 NAME-
BIJAYA SANKAR MISHRA.
I HAVE RECEIVED MY T-PAD ON 25-06-2012 AT ABOUT 17.00 HOURS.BUT IT IS SORRY TO SAY YOU THAT IT IS INCOMPLETE
DELIVERY TO ME BY Pantel Technologies .AS PER THEIR COMMITMENT For a customer who lives in Bangalore and has decided to purchase the Penta T-Pad IS701R
model with the BSNL 2G Data plan, the payment to be deposited will be
worked out as follows:
1. Product price: Rs. 3,249
2. BSNL 2G Data plan: Rs. 250
3. Freight charge applicable for home delivery: Rs. 150
4. PNB Transaction Fee: Rs. 25
5. Total amount to be deposited = Rs. 3,674 only.
Rs. 3,249 (Device amount) + Rs. 25 (PNB charges) + Rs. 250 (2G data
plan STV ) + Rs. 150 (Freight charges)= Rs 3,674
FURTHER,
Exclusive benefits
The special BSNL Penta data plans offer is exclusive for Penta T-Pad
customers only. The 2G plan offers 7.5GB of free data download in 90
days while the 3G plan offers 5GB of free data download in 60 days –
the most attractively priced data plans, especially designed for the
Penta T-Pad consumer by BSNL.
FURTHER, Activation Process While the product
package will include a pre-loaded BSNL SIM card (in case payment for
the same has been made by you), the SIM card needs to be ‘activated’
by you. You are required to visit the nearest BSNL authorized sales
center/BSNL franchisee office or any telecom retailer dealing with
BSNL products and ask for First recharge for activation (FRC), as
applicable in your telecom circle. Please note that the FRC amount
payable would be ranging between Rs 30 to Rs 50 (depending upon circle
and plan selected) and is to be paid directly to the retailer
activating your pre-bundled BSNL SIM card.
As a mandatory requirement (defined by the Department of
Telecommunications (DOT); Govt. Of India), you are required to submit
1 photograph, 1 ID proof and 1 address proof – for activation of the
BSNL SIM bundled with the devices. It is important to state here that
the responsibility for successful activation of the BSNL SIM card
rests with you only. For any assistance in the process, please feel
free to call the customer care help lines of Pantel Technologies at
0120-4805200. .
VIEW OF THE ABOVE I AM SORRY TO SAY THAT I HAVE BEEN PAID FOR THE
FULL PACKAGE BUT NO PRE-BUNDLED BSNL SIM CARD IS SUPPLIED TO ME.VIEW
OF THE ABOVE I WOULD LIKE TO REQUEST Pantel Technologies TO KINDLY SUPPLIED THE SAME AS EARLY AS POSSIBLE. AN EARLY REPLY IS REQUESTED.
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