I am an Idea subscriber, 9921056697, and my balance has been deducted to the tune of Rs 50 and I received the following SMS
Dear Customer,
thank you for downloading Hollywood Beauties from Handygo.
You have been charged Rs. 50
This deduction has been made without me downloading anything of this sort. I demand my balance be refunded.
Dear Customer,
We wish to affirm that your concern has been acknowledged and complaint for balance deduction has been initiated with us; under reference number 1-38820770515 and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
Your complaint for deduction has been resolved and we would like to confirm that the charges applied to you are correct as per the download content assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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