Online Consumer Forums and Consumer Complaints Site

Horibble internet service

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by

AdminPost
in ,

Location/place: Bangalore

Name of company/service: Tikona

I have opted for tikono service on 2nd June. Since then I have not got a proper internet connect. Every-time Tikona customer care says we have raised a ticket etc..I am unable to use the internet. They have already collected the money for 3 months but they are not providing any solution. Why is Tikona experimenting on my expense. I want complete refund of money as I am unable to use the internet service at all.
Ticket numbers
1-2696667069
1-2709838272

Comments

3 responses to “Horibble internet service”

  1. Tikona Care Avatar
    Tikona Care

    Dear Customer,

    Kindly accept our apologies for the inconvenience faced by you. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJ1306 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [email protected].

    Regards,
    Tikona Care

  2. Tikona Care Avatar
    Tikona Care

    Dear Customer,

    Gentle Reminder

    This is to follow-up on your concern listed on June 25, 2013. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [email protected] mentioning your assigned reference number TIKJ1306 in the subject line.

    Regards,
    Tikona Care

  3. Tikona Care Avatar
    Tikona Care

    Dear Customer,

    Gentle Reminder -2

    We have not received your contact details. We now request you to share your detail on our official Tikona Forum – forum.tikona.in by mentioning the reference number in the subject line.

    Regards,
    Tikona Care

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