homeshop 18 deliver defective product also not given free kit

i have ordered wespro notebook order number 971614249 from homeshop 18, after i got the product today, i charge it and then start the system, after i start the system it not booting, instead showing wespro and android jellybin 4.1 and get shut down, this type of problem generally occur in old system after long use and needs formatting, why a system that is so new act like an old system that need formatting? It is mainly because homeshop 18 is a cheat, and deliver second hand/ used product, along with that the computer screen shivers when it showing wespro and android jelly bin, also homeshop 18 not given me the free kit that was available with the product.


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