My name is sweta agarwal and I reside in kolkata..my hitachi ac was making a noise so I lodged a complaint to service center on 16th august 2013 ( complaint no..13081601749) The technical person has come on 17th august and told that the a part is to be replaced which he will do the next day,.
After two days I called again , and got a reply that we will see the matter shortly
Since then after every two days I m calling and getting the same reply from mr.mayur and mr. Mitesh at hitachi service center..ph no..03335324848.
Today its 26th september, more than 45 days, no action has been taken and no reply single time from their end.
I have one year child and my family is facing lot of problem becozse of their negligence
I have mailed them as well to replace my ac but they are not responding to any complaint
Please kindly look into the matter at the earliest and help us
Thanks/ sweta agarwal
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