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Hiding crucial information about plan.

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by

AdminPost
in ,

Location/place: Kharagpur

Name of company/service: Relaince mobile

I recharged my account with message pack of Rs.44 from www.rcom.co.in . It was showing “100 Local/National sms/per day for 30days”.
When i recharged i got message that you can send only 500 Sms. When I conatacted customer care they told it’s not updated at the site.
so why did they hide the informatio that one can send only 500 messages.

Comments

One response to “Hiding crucial information about plan.”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

    Regards,

    RCOMcare

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