Hero honda super splendor abnormal noise from engine

Location/place: Elavanasur kottai Ulundurpet 607202 TamilNadu

Name of company/service: HERO HONDA MOTORS

Purchase date:23.2.09. Chassis no:MBLJA05EE99B04825 EngineNo:JA05EA99B04806 Model:supersplendor colour:Mono black keyNo:1884 Bill No:41129 Authorised Dealer Tin No:33684421511 Area Code:228 CST NO:395088/2-3-94
I already complaint my service but they didnt correct my complaint . They told to me you write complaint on customer complaint registrer after i ll call you with in one month but one month completed they didnt call me yet. You take action and correct my complaint .