Health Claim files lost in transit by Bluedart

I had sent an URGENT next day delivery package via bluedart from PUNE to Hyderabad and even after 5 days I am not able to track the status of the shipment. The package contains important health claim files for my childs hospitalization.

Online status on the website is not updated since past 3 days.
Customer service does not know the latest status either. They are only aware of online status.
Each time I call their Customer Service – -18602331234 number they’re asking for more time and they’re checking with the Hyderabad team.

I ask them to talk to supervisor and they dont agree to the same.

Multiple times they’ve arranged for a callback but there is no return phone on the status.

I want to raise this as A COMPLAINT AGAINST BLUEDART and want to take this up in consumer court to compensate for the same.


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