Location/place: HYDERABAD
Name of company/service: HDFC BANK- PERSONAL LOAN
I HAVE A PERSONAL LOAN WITH HDFC BANK SINCE 16 MONTHS, I HAVE PAID ALL THE EMI’S UP TO DATE. THE LOAN WAS SANCTIONED AT AN INTEREST RATE OF 18% P.A.
RECENTLY I HAVE APPROACHED THE HDFC BANK AT AMMERPET & APPLIED FOR A TOP-UP ON THE EXISTING LOAN. THE EXECUTIVE COLLECTED ALL THE NECESSARY DOCUMENTS, STATING THAT THE LOAN WILL BE SANCTIONED SOON AT THE SAME RATE OF INTEREST ie., 18%. TO MY SURPRISE SHE EVEN COLLECTED THE SIGNATURES ON THE LOAN AGREEMENT WITH OUT FILLING IT.
AFTER FIVE DAYS I HAVE RECEIVED A MESSAGE FROM HDFC BANK THAT THE TOP UP IS APPROVED & IS DISBURSED TO MY ACCOUNT. AFTER THAT I HAVE CALLED THE EXECUTIVE WHO COLLECTED THE DOCUMENTS FROM ME & ASKED ABOUT THE EMI & INTEREST RATE. SHE THEN REPLIED THAT THE INTEREST RATE IS 22.25% P.A…. I WAS SHOCKED & ASKED ME TO STOP THE DISBURSEMENT OF LOAN IMMEDIATELY.. BUT SHE REPLIED THAT IT IS ALREADY DISBURSED… NOW SHE CAN DO NOTHING?
AFTER ALL THIS I WROTE BUNCH OF MAILS TO THE NODAL OFFICER/ GRIEVANCE REDRESSAL OFFICER, BUT NOT EVEN A SINGLE MAIL FROM THEM IS MEANINGFUL. THEY ARE GETTING INTO UNNECESSARY ARGUMENTS ABOUT THE MIS COMMUNICATION HAPPENED.
ITS ALMOST 10 DAYS NOW… THIS CLEARLY SHOWS THE CHEATING ATTITUDE OF HDFC BANK EMPLOYEES. FOR THEIR TARGETS THEY WILL D O ANY THING & EVERY THING.. LIKE THEY DID TO ME. THE DIFFERENCE IS NOT VERY SMALL. THE TOTAL INTEREST DIFFERENCE IS COMING TO 30,000 PLUS…
WITH THIS I AM STOPPING ALL THE TRANSACTIONS WITH THIS WORST BANKING SERVICE PROVIDER ie., HDFC BANK…
Leave a Reply