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Harrassment by Vodafones

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by

AdminPost
in ,

Location/place: Gurgaon

Name of company/service: Vodafone

Hi,

This complaint is against Vodafone. It is for my Sister’s Mo Mobile.

My Sister deposited the last bill on 23 Jan. And then visited the vodafone store to get her number disconnected. She was told that as she had made an online payment her number will be blocked as soon as the amount is reflected in the account. Today we received as call from vodafone and they said that she owe vodafone 2200 Rs from Feb-Jun. My sister is no longer in India and she left India after requesting the number to be disconnected. This is a harrassment from vodafone. Their agent at not ready to accept their mistake and ask us to provide that she visited the vodafone store. How can we provide them this proof. That is too after 6 months…

Need Help in resolving.

Comments

4 responses to “Harrassment by Vodafones”

  1. Vodafone India Avatar
    Vodafone India

    Hello Nipun,

    Kindly share your current and alternate contact numbers at http://bit.ly/16Un838 so that we can address your concern soon.

    Regards,
    Vodafone Customer Care.

  2. Nipun Avatar
    Nipun

    Please contact me on +919871010926

  3. Nipun Avatar
    Nipun

    I have updated details and complaint twice on the link provided by you. I have not heard from Vodafone till now…

  4. Vodafone India Avatar
    Vodafone India

    Hello Nipun,

    There was no response when we called over 98**01**26, therefore, we sent you an email at n**a***ht***84@g***l.c*m

    Regards,
    Vodafone Customer Care.

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