Harrasment

Sir/Mam,
Mere paas simplpay app se baar baar msgs aur mail aa rahe hain ki mere number se bookmyshow se movie ticket book hui hai aur simplpay ne mere behalf pe pay kiya hai jabki na maine book kari hai koi ticket aur na main movie dekhne gai hun maine unhe mail bhi kar diye hain but unka reply yahi aa raha hai ki aapke number se ticket book hua hai chahe aapne ticket book kiya ho ya nai ya ticket use nai bhi kiya hai to bhi aapko pay karna padega warna hum aap pe legal action lenge. Mere paas koi otp kuch nai aaya to bhi they are saying ki aapko to pay karna hi padega chahe aapne ticket use nai kiya. Unka koi customer service number kuch nai hai ki main unse baat kar sakun sirf ek mail id hai plz sir i request you solve this problem agar maine ticket use kiya hota to mujhe pay karne me koi problem nai hoti but maine koi movie dekhi hi nai maine book hi nai kiya to main kyun pay karun plz sir help. Mere husband akele job karte hain aur mera chhota bachcha hai ye log ek din itne msgs aur mails karte hain plz help kijiye.