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HARASSMENT BY CLEARTRIP.COM

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AdminPost
in ,

Location/place: NOIDA

Name of company/service: CLEARTRIP

Cleartrip is not responding to my mails & queries which i have already put in since May onwards for the undue deduction of charges against my ticket cancellation for New Delhi-Kathmandu-New Delhi trip on 8th June & 14th June.Spoken to Cust care several times & written mails to their grievance cell but of no use.

Booking done for 24996/-

Deducted Rs 16995/- as Airline charges without any information as was told by Cleartrip.com that entire money would be refunded if cancellation done since these tickets are refundable.Based on the details provided by Cleartrip call centre executive ,I went ahead with my booking & lost my money 16995/- which is a hard earned money.

Nobody is listening from Cleartrip.Pls take stricter action against them Immd.

thanks & rgds,

S.Mukherjee

1141,Sec-37 Arun Vihar,Noida,U.P
9810724384/9899918406

Comments

2 responses to “HARASSMENT BY CLEARTRIP.COM”

  1. Cleartrip Avatar
    Cleartrip

    Dear Mr. Mukherjee,

    As discussed over the phone, we shall process the refund of Rs 16995 in next 5 to 7 working days.

    Regards,
    Jaykumar Sheth

  2. Karan Avatar
    Karan

    Absurd commitments from cleartrip .i Booker a hotel in Phuket where they mentioned 100% amount will be refundable on cancellation.
    Now when I am cancelling my stay their executives claim that it’s non refundable for the particular room I have booked

    Also one of the executive ,Omkar confirmed they will call me in next 48 hours …it’s been a week now and have received no call from cleartrip

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