Harassing calls from ICICI for recovery of credit card not issued to me

Location/place: Mumbai

Name of company/service: ICICI Bank

Dear Sir / Madam,

Me and my wife are getting calls from ICICI no. 022-28561906, 022-28563535, 8693824175, 8652127427 for recovery of credit card dues which might be issued in name of my brother. I don’t stay with my brother anymore and we are not in contacts at all and I am not aware about any card issued in his name.

The calls would be from your recovery agent which calls on my mobile number, my wife’s mobile number and also at my wife’s work place. We had repeatedly told that we are not in contact of my brother but still we are getting continuous calls and the people on the call are even abusing even after talking to them calmly. This has also forced my wife’s employer to sack her from the job and she is jobless now.

I would like to know below facts as to why we are getting calls for this.

The card was never issued in our names
The card was not utilized by us at all
We are not the guarantor for the credit card issued
Its not our liability to make the outstanding payment

Request you to do the needful at the earliest and stop such harassing calls. Me and my wife have really suffered without any fault of us.

Card details of my brother provided by your recovery agent – 9401270190629001

Regards,
Dhiren Jakharia
+91-9819674945
[email protected]


Comments

One response to “Harassing calls from ICICI for recovery of credit card not issued to me”

  1. ICICI Bank Care Avatar
    ICICI Bank Care

    Dear Mr. Jakharia,

    We are sorry for the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you soon.
    Regards,
    ICICI Bank Customer Service Team

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