GPRS Pack not activated online from freecharge.in

Location/place: Ratlam

Name of company/service: Videocon GSM

Hii, I recharged my VIDEOCON GSM no. +91- 8269034380 online by Rs.58 2G GPRS pack on 29/09/2012( late night) but the pack was not activated yet on my number and the balance get deducted from my Bank Account of Rs. 58. I also call VIDEOCON customer care but they are not responding properly. Please help and reply soon.
My contact no. +91-9827588027.


Comments

One response to “GPRS Pack not activated online from freecharge.in”

  1. Hey Sunil,

    We’re super sorry, but it appears that your recharge was unsuccessful. We have already processed your refund, and you should expect the funds to hit your account within 7-10 business days.

    If you would like to get further clarification, or if there is anything else that we can do to help, please get in touch with us at [email protected]. Please reference the order ID number given below:

    Recharge Mobile Number/Subscriber ID: 8269034380
    Order ID: 20033466
    Recharge Amount: Rs 58
    Recharge Date: 2012-09-30 00:14:15
    Refund Date: Oct 1, 2012
    Refund Status: Processed

    For further queries feel free to write us at [email protected] or visit the below mentioned link in order to assist you.

    http:/support.freecharge.in

    Once you submit all the details, your query will be addressed with in 24 hrs.

    Regards,
    freecharge team
    http://www.freecharge.in

    Happy Freecharging!!!

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