GPRS Connectivity Barred due to crossed Credit Limit

Location/place: Delhi

Name of company/service: Idea Cellular

Dear Sir,

My No. is 9718361937.and for your information 5gb data plan of Rs 750/- already activated on same no. and i just tried to connect with idea Customer Care for clarification. they saying your service barred due to over usage of your credit limit. but i know how usage of mine. there is showing Rs 3500/- unbilled amount. how is that possible? i am using my no rarely for calls or Msgs. and i am very depressed with your services. as i am your old customer. please check and rever me soon. and i have one more question. if you alot a 5gb 3g data plan to someone. then please authorise them to use it without any restriction.

Regards,
Suresh Singh Rawat
My alternate no. is 8826871133


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