Location/place: Cuttack
Name of company/service: www.infibeam.com
Dear sir I Prakash Das Have Purchased 1 laptop of Lenovo Cost Rs26,725.00 from www.infibeam.com for which Order No. is 9085967 , for which i hav paid online from my Bank account through netbanking,when they received the money they dispatch the product and i received it on 30-July2012 from BlueDart Courier around 1:30Pm and when i Opened/unpacked the package i found there was no laptop inside the Box, for that Immediately i called to customer care of infibeam.com and complained about the same they also assured me that this problem will be solved within 24hrs to 48Hrs of time durations, since then i m regularly calling to customer care of infibeam and everytime they are telling we r working on that u will get product within a few days,Now when ever i m calling to their customer care they do just put my call on hold and after 15minutes they disconnect the call without any clarifications. in this i have lost more than Rs200 of balance from my Mobile, now its more than the expected time and having no response from the Infibeam i found that my money was Lost, www.infibeam.com have cheated me in this way,its a very bad works done by infibeam with me ,please i request you to consider my request and inquiry the matter and provide the Correct solutions, I lost my money that is my Hard earned money.Please take actions against www.infibeam.com
Date:18-08-2012 Your’s Truly Place:Cuttack Prakash Das Contact No.: +91-9937598643
Email: [email protected]
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