Location/place: Nadiad Gujarat
Name of company/service: Clifton
Dear Sir / Madam.
I did online shopping from www.clifton.in on 14th July 2012, payment via CCAVENUE.
Still i am not getting my courier every time i got replay from them that your courier will dispatch within 48 hours but still it is not dispatch.
what action i can take for www.clifton.in
the toll free no of clifton is 18001021095 contact person is Senthil e-mail id is [email protected]
Order no is 290318
please refer below mail for your reference.
From: “[email protected]”
To: Mly Shah ; “[email protected]”
Cc: Akshatha Clifton ; “[email protected]”
Sent: Friday, 3 August 2012 9:15 AM
Subject: Re: Order No.290318 from CCAvenue
Hi,
Will look in to it
Thanks,
Senthil.
Great Products + Great Value = Clifton.in
From: Mly Shah
Date: Fri, 3 Aug 2012 11:35:01 +0800 (SGT)
To: [email protected]
ReplyTo: Mly Shah
Cc: [email protected]; [email protected]
Subject: Re: Order No.290318 from CCAvenue
Dear senthil,
I was order T-shirt on 14th July 2012 still i am not getting my courier.
every time i got replay from Akshatha that your courier will dispatch within 48 hours. but still it is not dispatch from your end.
please take some action.
waiting for your positive reply from your end.
Please refer below mail for your reference.
————————–
Thanks & Regards,
Malay Shah
From: Akshatha
To: ‘Mly Shah’
Sent: Wednesday, 1 August 2012 4:36 PM
Subject: RE: Order No.290318 from CCAvenue
Hi,
Thanks for your mail.
Sorry for the inconvenience caused.
Your order will be despatched in another 2-3 working days. once it is despatched then we will be sending you a mail across to your registered email id.
Thanks,
Akshatha.
Great Products + Great Value =Clifton.in
From: Mly Shah [mailto:[email protected]]
Sent: 01 August 2012 16:33
To: Akshatha
Subject: Re: Order No.290318 from CCAvenue
What is update….
————————–
Thanks & Regards,
Malay Shah
From: Akshatha
To: ‘Mly Shah’
Sent: Tuesday, 31 July 2012 4:18 PM
Subject: RE: Order No.290318 from CCAvenue
Hi,
Thanks for your mail.
Your order will be despatched in 48 hours. Once it is despatched then we will be sending you a mail across to your registered email id.
Thanks,
Akshatha.
Great Products + Great Value =Clifton.in
From: Mly Shah [mailto:[email protected]]
Sent: 31 July 2012 14:45
To: Akshatha
Subject: Re: Order No.290318 from CCAvenue
Please update…
————————–
Thanks & Regards,
Malay Shah
From: Akshatha
To: ‘Mly Shah’
Sent: Monday, 30 July 2012 12:47 PM
Subject: RE: Order No.290318 from CCAvenue
Hi,
Thanks for your mail.
Your order will be despatched by 1-2 working days. Once it is despatch then we will be sending you a mail across to your registered email id.
Thanks,
Akshatha.
Great Products + Great Value =Clifton.in
From: Mly Shah [mailto:[email protected]]
Sent: 28 July 2012 20:02
To: Akshatha
Subject: Re: Order No.290318 from CCAvenue
please update……
————————–
Thanks & Regards,
Malay Shah
From: Mly Shah
To: Akshatha
Sent: Friday, 27 July 2012 1:39 PM
Subject: Re: Order No.290318 from CCAvenue
any Update….
————————–
Thanks & Regards,
Malay Shah
From: Akshatha
To: ‘Mly Shah’
Sent: Thursday, 26 July 2012 4:43 PM
Subject: RE: Order No.290318 from CCAvenue
Hi,
Thanks for your mail.
We are still checking with our logistic and they have confirmed us that they will be telling the status within 7clock.
Thanks,
Akshatha.
Great Products + Great Value =Clifton.in
From: Mly Shah [mailto:[email protected]]
Sent: 26 July 2012 15:10
To: Akshatha
Cc: [email protected]
Subject: Re: Order No.290318 from CCAvenue
Hi,
If courier is mismatch then please revert me money back.
please do need full ASAP.
————————-
Thanks & Regards,
Malay Shah
From: Akshatha
To: ‘Mly Shah’
Sent: Thursday, 26 July 2012 12:00 PM
Subject: RE: Order No.290318 from CCAvenue
Hi,
Thanks for your mail and sorry for the inconvenience caused.
We have still checking with our logistic once we get reply from them then we will revert back to you.
Thanks,
Akshatha.
Great Products + Great Value =Clifton.in
From: Mly Shah [mailto:[email protected]]
Sent: 25 July 2012 19:39
To: Akshatha
Cc: [email protected]
Subject: Re: Order No.290318 from CCAvenue
Still i am not getting any replay from you
————————–
Thanks & Regards,
Malay Shah
From: Mly Shah
To: Akshatha
Sent: Wednesday, 25 July 2012 1:30 PM
Subject: Re: Order No.290318 from CCAvenue
hi,
where they delivered?
————————–
Thanks & Regards,
Malay Shah
From: Akshatha
To: ‘Mly Shah’
Sent: Wednesday, 25 July 2012 11:15 AM
Subject: RE: Order No.290318 from CCAvenue
Hi,
Thanks for your mail.
We have checked with our logistic and they have confirmed us that the product which you have not received it has been delivered by 21stjuly.
Thanks,
Akshatha.
Great Products + Great Value =Clifton.in
From: Mly Shah [mailto:[email protected]]
Sent: 24 July 2012 20:55
To: Akshatha
Cc: [email protected]
Subject: Re: Order No.290318 from CCAvenue
current status is below..
let me know delivery date.. as after 21st July there is no any progress…
————————–
Thanks & Regards,
Malay Shah
From: Akshatha
To: ‘Mly Shah’
Cc: [email protected]
Sent: Monday, 23 July 2012 3:05 PM
Subject: RE: Order No.290318 from CCAvenue
Hi,
Thanks for your order in Clifton.in
Your order has been despatched through MARUTI courier, and the tracking number is 128002001113. You can track these on http://www.shreemaruticourier.com/ site.
Thanks,
Akshatha.
Great Products + Great Value =Clifton.in
From: [email protected] [mailto:[email protected]]
Sent: 23 July 2012 14:59
To: Mly Shah
Cc: [email protected]
Subject: Re: Order No.290318 from CCAvenue
Hi,
Thanks for ur order @ Clifton.in , Our customer support will contact you soon with your order status
Thanks,
Senthil.
Great Products + Great Value = Clifton.in
From: Mly Shah
Date: Mon, 23 Jul 2012 17:19:59 +0800 (SGT)
To: mailto:[email protected]%[email protected]>
ReplyTo: Mly Shah
Subject: Fw: Order No.290318 from CCAvenue
Hi,
Still i am not getting my Currier.
Plz update me.
————————–
Thanks & Regards,
Malay Shah
(M) 9898562465
—– Forwarded Message —–
From: “[email protected]”
To: [email protected]
Sent: Saturday, 14 July 2012 8:21 AM
Subject: Order No.290318 from CCAvenue
Dear Customer,
Thank you for your order from http://www.clifton.in/
For your convenience, we have included a copy of your order below.
Please Note :- The charge will appear on your credit card / Account statement as ‘ccavenue.com/charge’
If you have a question about your order status, you can contact the seller directly by
e-mail at : [email protected].
ORDER DETAILS:
Merchant Site URL : http://www.clifton.in/
Order Number: 290318
Order Received: Jul 14, 2012
Total Amount : INR (Indian Rupees) 299.97
ICICI Bank Account Holder : Malay Shah
Billing Address : (As entered by the Customer)
Ganesh Pole, Santh Bazar
Nadiad Gujarat
387001 India
Customer’s Phone Number : 91-
Customer’s E-mail ID : [email protected]
Customer’s IP Address : 125.18.177.34
Recipient’s Name : Malay Shah
Shipping Address :
Ganesh Pole, Santh Bazar
Nadiad Gujarat
387001 India
Recipient’s Phone Number :
91-
Special Instructions :
None
Regards,
CCAvenue Customer Service
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