Goibibo confirms hotel booking but property does not accept the booking.

Harassed beyond belief, after a long drive reached hotel only to be shown the door citing low room rates and non acceptance of online payment. Asked to search for other hotels on my own and also to request for a refund.
Reaching someone from Goibibo not possible tried calling , put on hold for at least 25 min.

Want to file a criminal case ( left out in the road without ACCOMODATION at 2100hrs in the small sleepy town to fend for myself) , kindly guide.

Attached Below the booking confirmation.

Dear Debashis 🙏🙏🙏,

We wish you a pleasant stay at 🏨 OYO 27619 Hotel Blue Bird Annexe. Your reservation, with Booking ID HTLJ2Q7ZD9, is confirmed for Nagaon. The date of check-in is 26 Aug, check-out is 27 Aug. Check-in time is 12:00 PM

Booking Details 👇👇👇
*Hotel Name* 🏨 – OYO 27619 Hotel Blue Bird Annexe
*City* 🌏 – Nagaon
*Check-In* – 26 Aug
*Check-Out* – 27 Aug

*Kindly note that your booking is already confirmed and you don’t have to call us to check this. *

If you wish to modify your booking, please visit – https://go.ibi.bo/rPJ8Og9NsZ.

If you need help with anything else, please visit our ℹ️ Help Section – https://go.ibi.bo/W1E0UfGIyP or just reply to this message below 👇👇👇


Comments

Leave a Reply

Your email address will not be published. Required fields are marked *