Dear sir,
I am using postpaid service of TATA DOCOMO, from almost 10-11 months, i am not getting my bill’s hard copy to my given address.from the last 3 months i have complaint through call,mail and also by self visiting to my near docomo store but still my problem is not solved. i need your help my mobile no-9806237037.Thanks
Not getting my bill’s hard copy and poor customer service
Comments
2 responses to “Not getting my bill’s hard copy and poor customer service”
-
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO. -
Dear Customer,
We regret for the inconvenience caused to you.
As per the discussion over the call on your number. We would like to inform that we have already registered your concern regarding not receiving bills with docket number: 442490733 and expected to be resolved soon . Kindly bear with us our concern team will revert you shortly.
For further assistance you can also write a mail to us at [email protected].
Thanks and regards,
Customer Care-Tata Docomo.
Leave a Reply