Location/place: Jaipur
Name of company/service: HDFE Standard Life
Date: July 05,2012
HDFC STANDARD LIFE INSURANCE CO. LTD;
13th Floor,Lodha Excelus,Apollo Mills Compound,
N.M.Joshi Road,Mahalaxmi,
Mumbai-400011,Maharastra
Re; Policy nos. 12127470,12127471,12127477
Your letter no.nil dated November 16, 2011
Dear Sir/Madam,
From reading of your letter and after giving deep thought the impression I get is that
you and your company is only interested in making money by hook and crook and do not want to redress even genuine grievances of your customers.
1. Why you do not want to start investigation on our complaint that Mr. Dinesh Jain my CA committed breach of trust, defrauded and hatched a conspiracy with the connivance of your staff to defraud me my hard earned money saved for my old age. My age is now 67 years.
2. I did not approach you but it was Mr. Dinesh Jain who sent some person only to get my signatures on the pretext of papers for fixed deposit. Your representative never explained that this is 3 insurance policies of annual premium of Re 6,00,000 payable for 10 years and what amount I will get after 10 years and above all I do not have Re sixty lacs to pay for the premium. Mr. Dinesh Jain fully knew that I do not have Re 60 lacs to pay the premium. Your representative or the person who came to get my signatures never told me that there is risk involved so much that I will not get even 50% .I still fail to understand a company like yours can have such policy where public is duped.
3. No term and conditions were explained to me.
4. No body told me that I can cancel within 15 days .
5.In your records my contact number is given as +919829210523, which is not my contact number To verify this please call on this number and you will surely find the whole truth.
6.Even if you insist that whatever you say is correct, then please furnish me following particulars immediately:
A. Photostat of proposal form and illustrations signed by me.
B. Agent name and address and contact no.
C. Commission paid to agent with cheque number ,name of bank and account number.
D. Name of person or persons with address and contact numbers, who visited me to convince me about great features to sell these policies to me. Also mention date time and place of each meeting.
I again request you to kindly look into the matter again and get an enquiry conducted by senior officer and punish guilty persons and give them harsh exemplory punishments so that no body dares to dupe in future.Mean while funish me following information immediately
PA. Photostat of proposal form and illustrations signed by me.
B. Agent name and address and contact no.
C. Commission paid to agent with cheque number ,name of bank and account number.
D. Name of person or persons with address and contact numbers, who visited me to convince me about great features to sell these policies to me. Also mention date time and place of each meeting.
In lieu of foregoing please send me Re 3.30 lac per policy as amount paid to you plus interest within 7 days failing which I shall be constrained to take all civil, criminal, other proceedings available to me as per law of land for all losses suffered by me directly and consequently of mental agony, torture, shock, sickness etc at your risk and costs.
Your Very Truly
Shashi Bala Gupta
Thru Power of Attorney Holder, Ram Avatar Gupta
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