Location/place: INDIRAPURAM
Name of company/service: GE FINANCE
Dear Sir/Madam
This is regarding fraud happened
with me in Home Loan from GE money
because of which i had to mentally
suffer for more than a year and then
shifted to some other financial
institution after paying heavy
amount as penalty.
Below is the list in detail of the
frauds/misguidance happened:
1. Initially the agent committed me
to get the fees waver reduced to
.25% but inspite of his commitments
it was .5% which was even higher
than what he presented that time
i.e. 0.3%
2. I recieved 2-3 sancation letters
of the same date with different
FRRs. I don’t understand how FRR of
the same day can be different.
3. Then in 2010 i received a letter
to deposit Rs.10000/- if i am
interested in reducing my % to
9.25%. For this they asked me to
sign a bond of 1 year but no
commitments to keep the % @9.25 for
the year.
4. After sending multiple emails and
taking to customer care, they
accepted to wave off Rs.10000/- but
an year bond was still there that
too at no commitment from GE to not
to increase during the year.
5. When i informed them that i am
going to close the account and ask
to give me the foreclosure letter,
here i was shocked looking at it.
The rate applied to my account was
different from the actual FRR-
%discount(committed to me).
Initially they were not ready to
give us the data but then they
agreed to give which when i tallied
found a difference of more than a
lakh.
6. After chasing on same for a year
on emails and on phone i was able to
get it back but due to they loose
the faith, i was forced to transfer
to some other institution. Now
because i fed up of their
behavior/fraud/process why should i
have paid penalty on the movement
but infortunately i had to.
GE Money has proved to me as a big
time cheater from the agent to the
finance to the customer care and i
was the sufferer mentally,
physically as well as financially.
As i have heard alot about “Jago
Grahak Jago” services, I Hereby
request you to please look into the
matter and help me getting my money
back with compensation for mental
harassment.
Looking forward to hear a positive
word from you.
Regards
Manuj Singhal & Tanuj Singhal
GE Account: GDGL00011896
Cell No. – +919540026675
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