Location/place: Pune
Name of company/service: Housefull Furniture
I booked furniture (1 cupboard, 1 book-shelf & one table) worth Rs. 18000 on 2nd June 2013 (Cheque of ICICI Bank submitted).
Housefull Furniture promised to deliver furniture till 9 June 2013. cheque was realized on 3rd June 2013.
Till sunday evening(9 june 13) I did not received any of the booked furniture item. after chasing Housefull furniture customer care, we got to know that it will be delivered by 9:30 PM (9 Jun 13).
But it was not delivered as agreed terms & conditions. after making complaint, they promised to deliver furniture till Monday (10 June 2013) but same status till 12 June 2013. It was delivered on 10 June, but without one cupboard and glasses of one cupboard(which are still not delivered till 15 June 2013)
It was not assembled also as per promised date and was got assembled on 14 June 2013 (without cupboard lock and glasses)
Thus furniture which was suppose to be available to be use on 9th is yet not fully available for me to use.
After chasing Housefull Furniture, still I haven’t got any response from them for remaining items(book-shelf glasses & cupboard lock) and late delivery.
This is clear case of cheating and it has caused mental torture for whole family.
Therefore i request you to look into the matter and issue appropriate order against Housefull Furniture (Aundh, Pune)
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