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Fraudulent Balance deduction & unresponsive customer care

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AdminPost
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Location/place: MUMBAI

Name of company/service: Tata Docomo

Hi, I am i tata docomo customer from Mumbai circle. Since last two weeks, live astrology services are been activated to my number without any request & 10 Rs. are being deducted as charge twice. I have called customer care several times, they confirmed that service is now deactivated by us. But the same is not happening. When the message arrives in my phone, it says please dial 155223 to stop the service but this also do not work. the IVR says i am not subscribed to any service. I am pissed off with this thing. Please help me.

Comments

One response to “Fraudulent Balance deduction & unresponsive customer care”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

    You can also go to the following link – http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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