Location/place: Kolkata, Tollygunge
Name of company/service: Cache Mercantile Pvt. Ltd
Respected Sir,
With reference to the captioned subject, I Soumyajit Basu, son of Samarendra Nath Basu from 1/60A, Netaji Nagar, Kolkata- 70092 like to inform you that a fraudulent incident was happened with me for my SBI Credit Card (No.xxxx-xxxx-xxxx 8684) as follows:
On 8th December, 2012 at around 11.30 am I got a call my mobile no (9831364386) from +911206400810 claimed as the call from SBI credit card. After confirming and verifying my card detail they offered me a SBI gold card with a lot of very attractive offer, which is almost free to the card holder due to no defaulter record in card since 2006 and also for the satisfactory operations in card limit and all of these I get in free with an initial debit of Rs.6,999.00, which is also reversed later on. When I agreed they debit the aforesaid balance from my existing SBI Card. After 2-3 days when I did not get any card kit from SBI, then I called the SBI card help line. They given to understand there is no such offer in SBI Card and not any scheme to get back the money. Then I called back the number and understand it is a online shopping company (name of the company Cache Mercantile Pvt. Ltd Address: C-3, Sector 8, Noida- 201301, Utter Pradesh). After that I called them several times to discuss this matter with that Company Executive Mr. Kapil Agarwal, he informed me that that I will received a KIT box from the company, a transaction cancellation form which I will find in the kit, fill and send it back to their address, transaction will be automatically cancelled.
I got the KIT Box from Cache Mercantile Pvt. Ltd on 31.12.2012 and massage convey the person Mr. Kapil Agarwal, representative of the company, and request him take necessary action and arrange to reverse my transaction of Rs. 6,999.00, but he reply me that it’s not possible to reverse any kind of charges, I must have to enjoy all the facility which they given.
We request you please look into the matter.
Thanking You,
Yours faithfully,
Soumyajit Basu
M: 9831364386
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