Location/place: NALIYA, BHUJ, GUJARAT
Name of company/service: IDEA
SUDDENLY I RECEIVED A SMS FROM MY SERVICE PROVIDER (TELE NO 07698193466 ) THAT I HAVE BEEN DEBITED RS 20/- FOR DOWNLOADING ????? HOLLYWOOD PACK.I I IMMEDIATELY RANG UP TO CUSTOMER CARE, THEY ARE FORCING ME TO CONVINCE ME THAT I HAVE DONE THE DOWNLOAD WHICH ACTUALLY NOT DONE. MORE OVER I AM HAVING A 2GB PLAN AT RS 99 FOR DATA PACK UPTO 30 DAYS WHICH IS ACTIVE IN MY PHONE. THEY ARE HARRASING ME BY SAYING THAT CHECK YOUR PHONE FROM THE NEAREST IDEA SHOW ROOM. I AM NOT HAVING SO MUNCH TIME FOR CHASING THIS MEAN ACTIVITIES DONE BY THE CELLULAR COMPANY. AND THEY MAKE REGULAR PRACTICE OF DEBITING SUCH TYPE. I AM HAVING CONVERSATION WITH CUSTOMER CARE REF NO IS NAME OF THE OPERATER NARENDRAKUMAR AND (REF ID IS 5060525666809358)AT 1957 HRS ON 10 JUL
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