Order ID – OD304913269867632000 [Incident: IN1601111644381066190. 12 -13 days back ordered Lenovo yoga laptop, 10-11 days back received two novels packed properly inside a box. It was a gift it got ruined. Made a complaint in Flipkart, they said will provide a resolution asap, it’s been 10-11 days nothing at all they are not sending any product or my money. It’s been 5 times they have promised me 24 hours, I have proof to all these times call recordings and emails. Till today there is nothing at all, I am totally helpless because of them. I have call recording of all the senior management people telling me that it will be resolved in 24 hours from past 4 days 2 different supervisors and 2 different Sr managers assured me it will 24 hours last time. It’s not coming to an end, they have narrated me mentally and hampered my personal space as well. They sent a field executive with delivery boy asking about me where is sent the gift without a prior information to me. I have video taken from my apartment camera of them visiting my place for no reason. Still after 5-6 days to that incident there is still nothing every time they say shortly we will update you or 24 hours we will update you
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