I have received a phone call from the sales team of Vacations gateway agent anupriya selling holiday package 4 nights 5 days for Rs. 7799 they said all hotels will be 3 to 5 star. I brought 2 packages one for me and one for my brother . I have paid Rs. 15598.00 thru my credit card and transaction ID is SDL00020174. and SDL00020176 After purchasing the package by spending Rs15598/- , I have contacted their number 0120 6521232, 6521233 countless number of times for the booking of my brother for shimla. They are go on changing hotel by giving some vague excuses. Last time when contacted on 10/6/2014 they send me the hotel confirmation voucher the hotel sun n snow shimla checkin date was 12th june 2014 when my brother reached at the hotel he found the hotel third class not even a single star and also hotel manager mr ravinder said vacations gateway booked the hotel through travelguru.com on 4th june and cancelled the booking on 7th june but they mailed me the voucher on 10th june. hoted sun n snow refused the booking we are mentally harassed by vacations gateway. they cheated us and also changed the way of speaking. The way they spoke to me on that day, i got doubt and started searching net and found that several inverters duped by this company.Now the are not picking my phone. The sale teams who contacted me is anupriya and ashish mobile no. 09810862114 (Anupriya) I would request you help to get back money which paid thru credit card (Rs.15598/-) and suggest me how to and where to file a complaint for winding up the company to save innocent public. the contact of vacations gateway is C-56/5 mantec building 1st floor Sector – 62 , g.b. nagar Noida U.P.201301. tel 0120 6521233, 6521232. email [email protected] website www.vacationsgateway.co The details of cancellation given below On Jun 7, 2014 10:38 PM, “Travelguru Hotel Help Desk” wrote: Dear Reservations Team Greetings from Travelguru Please note that due to some unforeseen circumstances the guest has cancelled the booking online, Kindly find below the cancellation details of the same: Cancellation ID 0000096193 Booking ID 0001468043 Reference 427930200 Customer Name SIMRANJIT SINGH Vendor Name Hotel Sun- N -Snow Vendor City SHIMLA Email [email protected] Phone Number 97236126191 Address Booking Date 04 Jun 2014 Cancellation Date 07 Jun 2014 Arrival Date 12 Jun 2014 Check-out Date 16 Jun 2014 No. of nights 4 No. of rooms 1 No. of Adults 2 No. of children 0 Source Code EXPE Looking forward a good news from you Thanking you Harjinder Singh Dhiman 09815664746
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