Fraud on my Credit Card

Location/place: India

Dear Sir,

Thank you for information of Transaction via SMS which alerted me about the fraud Transaction on my Credit Card against VISTAPRINT.COM

I received three Transactions against VISTAPRINT.COM timing 19:35:26 , 19:57:35 , 20:08:13 of each transaction of GBP 13.30..

I am surprised that how it is possible that the 3D Secure Code which I enter on ICICIBANK.COM at the earlier railway ticket payments except the VISTAPRINT.COM transactions, is leaked from your website.

As a reputed Bank, you do keep the confidential information of your customers secured.

It is shameful that reputed Bank like ICICI Bank does keep its customer’s credit card information secured.

Please, arrange to refund the above transaction as this is caused by your irresponsibility.

If possible, kindly contact the merchant to trace the user who had done fraud of unwanted Transaction..

Till date all the transaction done by me was through the 3DSecure of ICICI Bank, which means that ICICI Bank is equally responsible for the leak of 3DSecure Pin..

In future, if i do not receive my refund i’ll think of doing any transaction through my any Debit, Credit Cards, and Current Accounts with ICICI Bank..

If you do not issue a refund, i will definitely logged a complaint to consumer forum against ICICI Bank as well as VISTAPRINT.COM for the leak of my Credit Card Information.

Regards,
Sanjoy Chatterjee