Fraud of recharge amount

Hello!
I have recharged my dish tv account from their mobile app on 8th jan 2019 at 7:31 pm. The payment gateway used was UPI through Paytm. Paytm confirms that the payment has been done to dishinfra and i have the screenshot also. My axis bank also debited the amount of rs.349.
I contacted dish tv and they are keep saying that they are looking in this matter. It’s been 3 days now and yet i have no idea why my dish tv account is deactive.
I wrote them several emails and everytime they say they need more time and also they didn’t receive the money.
Please help me
Amitosh
9818636379


Comments

One response to “Fraud of recharge amount”

  1. DishTV Avatar
    DishTV

    Dear Amitosh,

    Hope you are doing good.

    Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [email protected].

    Regards,
    Online Team
    DishTV

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