fraud making and not supplying the acceseries like 2nd key

Location/place: India

Name of company/service: R.S.Paper Board Traders

sir
as earlier i complited to mr. pannu ji sales person at krishna auto patiala
there was no reply from him about my complaint and not resolved my complaint

2nd step i put a complaint at toll free no. 18002094646 it was closed by dealer and
there was no reply from him about my complaint and not resolved my complaint

3rd step after three months i again called at 18002094646 then i got the complaint no from your representative on 15/6/13 and yet now the problem is pending
there was no reply from you about my complaint and not resolved my complaint

plz tell me till how long should i wait for the key

and also i am asking you that i do not have faith on the employees of the dealers may be they are in the wrong intention. in that case if any thing wrong happen to my car krishna auto sales will be fully responsible for that

plz i request you to provide me the keys of my car


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