Dear Team,
This is with respect to my vodafone number : 7503719558and wanted to inform you that there are lots of inappropriate charges imposed in my Jan’15 and Feb’15 bill which I am listing below.
1. I had been informed about an offer that 3G internet pack of Rs 299 will be provided to me on a discounted rate of Rs. 149 for first two months. After my approval they have activated the pack from Feb ’15 but in the bill of Feb’15 they have charged Rs 299 (with no discounts). When I interrogated, they said that the discount will be applicable for the second month and third month whereas you have to pay Rs 299 for the 1st month.
2. I had asked to change my rental plan from Apr’15 and asked to set the Rs. 99 rental plan till Mar’15, but now in the bill of Mar’15 they have changed Rs 154.68 in my rental plan.
3. As this was not acceptable to me so I had not paid the extra charges imposed in my bill. Due to which late payment charges have been added in my Current bil.
Please intervene in the problem and resolve it as soon as possible.
Regards,
Satendra Srivastava
7503719558
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