fraud in services

Location/place: laxmi nagar delhi

Name of company/service: Godrej

i purchased an AC of Godrej company. they given me 3 services in a year. when i called to the customer care of this company for service,executive registered my complain and no one came for service. when I called again they told that our engineer visited at your home and given the service my complain no is D2705281799
please take action against this fully fraud company