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Fraud in Service

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AdminPost
in ,

Location/place: Rajkot

Name of company/service: LG

Hi i have given my LG microwave to Rajkot LG service center since 3 weeks. when i gave for service i got call from them after a week that there are 3 parts to be changed in microwave worth 1800 approx i agreed and ask them to fix and i agreed in person at service center. moreover i asked the other harms in microwave they told after replacement of these parts it will be fine. today suddenly they called me and said that still 2300 you have to spend to fix cavity of microwave which was all ready in fine condition. i spoke to manager and told it might be done by your technician earlier it was fine and they inspected microwave oven and gave me the quote. he disagreed and asked me to pay more 2300 for repairing product. in reply i said i will file case in consumer court so he replied do whatever you can.

Comments

One response to “Fraud in Service”

  1. LG India Avatar
    LG India

    Dear Mr. Vaibhav,

    We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

    For any further assistance, please feel free to write us at [email protected]

    Regards,
    LG Customer Support Team

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