Location/place: GANGTOK
Name of company/service: FASHION AND YOU
HAVE BOUGHT A PRODUCT FROM FASHION & YOU & THEY CONFIRMED THAT THE PRODUCT WILL BE DELIVERED TO US WITH 3 – 4 WEEKS OF PURCHASE. THEN HAVE RECEIVED A MAIL FROM THEM ON 31.10.2012 THAT THE PRODUCT HAS BEEN DISPATCHED & WILL BE DELIVERED WITHIN 7 – 10 WORKING DAYS. ON 8.11.12 I CALLED THEM UP SAYING THAT I HAVE NOT RECEIVED THE PRODUCT & THEY TOLD THAT THEY HAVE ESCALATED THE CASE & I WILL GET A REVERT WITH 72 HRS BUT I HAVEN’T GOT ANY REVERT FROM THEM. I CALLED THEM UP MANY A TIMES & EVERY TIME I CALL THEM THEY SAY THAT THE SAME HAS BEEN ESCALATED TO THEIR DISPATCH TEAM & I WILL GET A REVERT WITH 24 HRS. I HAVE EVEN SPOKEN TO THEM YESTERDAY MANY A TIMES & AGAIN I WAS TOLD THAT A POSITIVE REVERT WOULD BE SENT BY 21ST NOV MIDNIGHT BUT STILL NO ACKNOWLEDGEMENT . I FELT THT THEY HAVE CHEATED ME. PLEASE HELP ME. MY CONTACT NO IS 8348160391.
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