Vodafone India has such a security lapse in their system that anyone can ask money from them and they will charge the same from their customers.
Last 2 months I was charged under Value Added Services section for Rs. 247 and 248 respectively.
It did not mention anything in the bill (Copy attached). When I called customer care I was told that they are JAVA WAP services that you are charged for from some 3rd party application that you visited on Vodafone network.
Then I asked him what is JAVA WAP services, he had no idea, even Google has no idea. I am sure even GOD will have no idea.
I want to ask a few questions:
How can you charge me for some 3rd party service without my permission on my behalf?
How can you add that to my bill and expect me to Pay?
And how can you not even know what are you charging me for?
This is a scam of nth order you are running.
These guys are cheating with your pathetic services in India. In name of 4g, I get a speed of at best 500kbps.
Most of the time I get a weak internet connection. My call gets dropped and voice fluctuation issues are there.
Now, they even started charging money and added it to my bill without my consent.
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