Name of company/service: Swastik Cargo packers &Movers
Myself Biswadip Mitra a resident of Swami samarth apartment,Flat no-6,Dhayari last bus stop(samruddhi Hotel Lane),Pune-411041,maharashtra.On last 25.09.2010 I have packed my house hold materials of 12 boxes(aprox value-75000/-) through Swastik Cargo packers &Movers company,Kolkata(C-7,Lake view park,Bonhooghly,Kolkata-180,Ph-033-32-426622)from my native place Kolkata to Pune.For this I have paid them rs 4000 for freight charge and rs 1000 for insurance charge in advance.I have been only issued a money receipt(Bill no-1005) but no insurance policy instantly.however they issued a scan copy of national insurance,policy no-104200/81/10/0000009493,date 27.09.2010 of Bidhan Nagar,Kolkata-67.I have been promised to deliver all the goods at my doorstep within 15 days from the booking.After came back to pune I called numerous time to their company’s concern person Mr.mahendra singh Chauhan on his mobile no-+91-9748423350 who also has given a declaration on the bill that the goods will be delivered on time and he held responsible for delay and damage of the goods.He kept me inform that the goods will be deliver to me within 7 days and that is 15th of october onwards.But unfortunately that didn’t happen.Finally last week he has given me a mobile no of Mr.haripal singh(+91-9331131177)who’s truck is going to deliver the goods.I contacted him immediately and he had promise to deliver the goods within 3rd november since he received the goods only four days ago.There after I tried to contact Mr.Chaun and Mr.Singh on and on who were not in mood to pick up my calls.I’m yet to receive the goods.The phone Numbers mentioned on Their Bill are all fake. Presently i’m in a great loss if I don’t receive the goods since no money can compensate my valuable belongings.
So,you are courteously requested to inquire about the matter and take necessary action against the Sastik cargo packers&movers company kolkata.
Thanking You yours sincerely