Location/place: DELHI
Name of company/service: REDINGTON INDIA LTD,B 32 FIRST FLOOR,LAJPAT NAGAR 2 NEW DELHI
I HAD PURCHSED A BLACKBERRY BOLD 9780 FROM THE MOBILE STORE ON 10/02/11. AFTER USING IT I HAD INCURRED A PROBLEM OF TRACK PAD NOT WORKING.I HAD SEND IT TO AUTHORISED SERVICE CENTRE FOR REPAIRS REDIGTON INDIA LTD B 32 FIRST FLOOR LAJPAT NAGAR 2 ON 23/7/12 AS THE SET WAS STILL UNDER WARRANTY AS THE BOX SHOWED A WARRENTY OF 18 MONTHS WHEN PURCHASED AND WAS MENTIONED ON BILL TOO.TO MY SERPRISE AFTER KEEPING THE SET FOR ALMOST FOR A MONTH NOW THE REDINGTON PEOPLE ARE ASKING ME TO PAY RS 220 TO GET THE SET BACK UNREPAIRED OR BEAR UNNESSARY COST OF REPAIRS EVEN UNDER WARRANTY.THIS IS NOT JUST ME BUT MOSTLY 20 PEOPLE STANDING AT THERE RECEPTION WAS TOLD SO AND WERE MENTALLY HARRASED.KINDLY LET ME KNOW HOW CAN WE ASSURE OURSELF OF NOT BEING CHEATED BY FRAUD COMPANIES LIKE REDIGTON WHO TAKE CUSTOMERS FOR GRANTED AND UNNESSARLY CHEAT THEM.KINDLY HELP ME IN TAKING A APPROPRIATE ACTION AGAINST THIS COMPANY AND GETTING ME SET REPAIRED FREE OF ANY CHARGES WITHOUT ANY FURTHER DELAYS.
DHEERAJ CHAWLA
C/O SHIB DASS AND SONS PVT LTD
DELHI
9899803331
9953099859
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