Location/place: Mumbai
Name of company/service: INFIBEAM
I have given 2 order on 29 march
1.Micromax A116 Canvas HD (White) (Order no: 10496135)(rs 14500)
after order they deduct my money ( RS. 14500 ) ,then they told me your order will shipped by 3 April 2013, after five days they told me that there is a problem with my cash payment and ask me for bank statement and id proof , after 10 days they delivered my order but it was a faulty device when i ask for replacement they ask me to send images of device n told me that they had registered my complaint after 7 days they told me to go to micromax service center and when i gone there service center guy told me that my 7 days replacement period is over n when i contacted to infibeam they told me that its my mistake and they don’t have rights to register any complaint. so infibeam is cheating me and they are fraud , by this activity of infibeam i am very puzzled and mentally disturb how can i believe such type of company, they are totally fraud and cheater…
the only question i have is if infibeam don’t have any rights to registered a complaint then why they ask me to send images and wasted my 7 days… n why they told me to go to service center exactly after the 7 days replacement period is over
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