Location/place: Mumbai,
When I took this policy at the age of 57, your representative alongwith Mr. RANJEET SINGH of Punjab and Sind bank came to our office, And they proposed to take zero risk policy for the purpose of retirement security and assure me 24% net earning on my investment. For better return they also suggested me not to take any insurance ( zero insurance) covering policy for better return. They also told me that there will be no hidden charges and you will get net 24% return of your Premium amount and they told me that after making payment for 3 years there will not be any redemption charges. I trusted on their words and took the policy and now the fact is totally different. I was given insurance policy with lots of promises and lot of pension benefits and I have to pay three year policy premium only. Today When I am in need of fund and approached you for redemption and then I get to know I will get only 14.20 lacs only whereas I have paid 24.00 laces in three years. I was expecting atleast about 35.00 laces. It really shocked me and scared me that it is totally cheating with me. I have gone through open heart surgery and now at the age of 60, being a heart patient, I am in a problem what to do?
How soon I can get my capital and interest back at 24%. As promised by them at the time of selling policy to me.
After so many emails and phone calls you didn’t consider any thing. When you are selling, you make false promises and when we want to redeem nobody cares. So far, I have paid total premium sum of 24.00 laces and I asked them if I want to take my money back how much I will get AVIVA told that you will get about 15.27 laces and further cut by 7% so net amount payable is 14.20 lacs only Whereas at time of selling policy they assure me a net return of 24% of our investment. It is clear mis-selling / cheating with us by AVIVA. Now I found that zero will be refunded to me if I retain it with you. I have taken a retirement pension plan. The aim of pension policy is to give security to a person for his old age. So how a Pension plan can be depend upon market risk, while it is very well understood that in old age a person if he loose his principal amount how he can be able to survive his life.
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