Location/place: Asansol,WEST BENGAL
Name of company/service: BSNL
I always recharge my prepaid connection with BSNL’S 2g 301 gprs plan for my net usage.But from 15th august bsnl removed its 2g plans without notifying anyone(coustomer/retailer).AS my retailer and I are both unaware of the plan change i tried to recahge 301 but it failed.SO i called coustomer care and the represntative told me about the changes and informed me about a Rs 574 plan which should give me 6gb of data but when i rechaged it i didnt get any data instead got unlimited bsnl to bsnl call which i dont want.so i call them again then they said theres been an error as the system hasnt been updated!and i asked for refund they said they couldnt give refund.later my reatiler came to know its Rs561 which would give me 5gb of data.THE bsnl represntative knows nothing and scam people by feeding them wrong info.Stay away from BSNL.It looted my 600 bucks.
(ps-i called again at coustomer care to check if they really know or not guess what this time they say ” no 6gb plan ITS Rs519″ which would give me 5gb of data”.haha.BUNCH OF GOOD-FOR-NOTHING )
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