Location/place: Mumbai
Name of company/service: Star CJ Alive
Had a worst experience of Online shopping. Had ordered a Juicer from STAR CJ Alive , they delivered me a faulty product which never worked, I immediately got this to there notice and requested for an exchange, they sent a replacement which was worst than the earlier one, we asked the courier guy to take it away but he didnt. Had made the payment in advance so had no option but to follow up with them for a refund which they said that they wont and suggested me to get it repaired by calling the service center.
1) Why on earth will i get something repaired which didnt even work in first place.
2) When you are selling it then why cant you take the responsiblity of the product.
Chinese products are far better than What you guys are selling atleast it works for sometime. Would request everybody not to buy from them and if you do please opt for cash on delivery and only pay only if that Shitty Stuff works.
Order number is 20130329041710
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