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Fraud Airtel giving 2G speed in 3G plan

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AdminPost
in ,

Location/place: India

Name of company/service: Airtel

Dear Sir/Madam i have recharge 47rs 3G pack of 5 days validity with 150MB data on 18/07/2013.to my airtel number +918861005419.
At first the Fraud Airtel Company has given 3G speed but speed is only 300kbps and i will not worry about that But after one day Airtel shows his back face of giving 2G Speed of 6 to 7 kbps speed even i have free 3G data. So i will very angry on this and i decided to dont use any Airtel Sim card but in my region now only 2 operators have 3G providers i.e BSNL and AIRTEL so i became calm and decided to post complaint on Airtel behalf of this issue..

I very much trust on this website it resolves many of my complaints so i posted my complaint here..
Please sir/madam please solve my problem by submitting my complaint to airtel and make customer to happy..
If you do this help for me i will very much thankful to you…

Sincerely Yours,
Yathish H.U.

Comments

3 responses to “Fraud Airtel giving 2G speed in 3G plan”

  1. airtelpresence Avatar
    airtelpresence

    Namaste Yathish,

    This is to inform you that your concern listed on 19 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. airtelpresence Avatar
    airtelpresence

    Namaste Yathish,

    This is to inform you that your concern listed 19 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. airtelpresence Avatar
    airtelpresence

    Namaste Yathish,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected].

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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