Location/place: Guwahati/Assam
Name of company/service: HOME SHOP 18 TV CHANNEL
After seeing the TV Channel HOME SHOP 18, I had booked “ In-Pro Electric Tandoor” on 14.07.2012 from my Mobile No.- (0) 9435302637 to Home Shop 18 telephone No :- 1860-1800-918. During booking service provider had asked me to deposit the price of Rs. 2990.00 of Electric Tandoor in advance. On 18.07.2012, I had received a letter from Home Shop 18 through Blue Dart courier regarding payment of Rs. 2990.00 against order No.-914282407. This letter was for comfirmation of the collection against order No.-914282407. It was clearly mentioned that “ the delivery of the product will happen within next 10-12 working days”. Blue Dart courier had collected the amount of Rs. 2990.00 from me on 18.07.2012. On 26.07.2012, HOME SHOP 18 had sent a message in my Mobile No-(0) 9435302637 as “ Your order NO.-914282407 has been shipped vide AWB NO -DO 9786757 through logistic partner. Pls expect the order to be delivered in 3-4 working days.” After that I had contacted & lodged complain to the executive of HOME SHOP 18 at several times regarding the delivery of Electric Tandoor, But till Today (08.08.2012) I have not received the Electric Tandoor. Lastly I had requested the HOME SHOP 18 to refund my amount of Rs. 2990.00 . But till today HOME SHOP 18 neither deliver the material nor they have refund my amount.
I am requesting the Consumer Forum/ Court for taking necessary action against HOME SHOP 18 and for making early refund of my amount of Rs.2990.00 from HOME SHOP 18.
HOME SHOP 18 is a cheater & fraud TV Channel which should immediately be stopped & appropriate action should be taken against them.
Address of HOME SHOP 18:-
TV 18 Home Shopping Network Limited
7th Floor, FC-24, Sector 16A,Film City,
Noida – 201301, Uttar Pradesh.
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