Fraud

I make an urgent courier via blue darts hisar on dated 25th May 2015 and company officials told me that it will deliver next day afternoon i.e. on 26th May between 2-3pm,but when I today evening at 9pm,they told me that it has not been courier yesterday and will be deliver now tomorrow i.e. 27th May 2015 instead of 26th May 2015.And they are giving me excuse that it happens some time.For this courier i pay Rs 310 just to make it deliver on 26th May 2015 whereas i was having option to make it courier by other courier companies who told me that they will deliver it on 27th in just Rs 100.But I opted for Blue Darts as they were claiming to make it deliver next day.But Blue Darts is making false commitment and fooling people’s and making money by cheated customers.Today when I visited their branch to confirm about courier they said carelessly that it happens sometime and when I demand my money back from them,they misbehave with me.Even they had not updated hisar branch no. On internet.On net it is showing blue darts hisar no. as 9355488866,but when u call this no u came to know that it is bhiwani branch no,not hisar branch no..and even u will never get connected with their customer care no which is 18602331234.Due to all this I faced a lot of problem and inconvenience just to confirm about my courier as on their site it is showing reached to Bombay since 3:30pm….And when I try to told about all this to branch head,he also misbehave with me..So I want to make complain against blue darts so that any other customer will not face such problem like me.