Location/place: pune
Name of company/service: passport service
Dear All Indian ,
Hope doing fine !
Here I would love to share my personal story about bureaucratic harassment to Pune passport office.The Pune Passport office authority are not abiding the passport rules for the illiterate people who are not having birth proof as it is common in most of the rural Indian people born before 1989.This is is the case of an utmost important and urgent for all Indian national who are actually suffering due to such denial of passport making rule.I hope the media would help to convey the message to concern authority to act upon it so that it will help hundred of thousands of all Indian people who are suffering for such ignorant behaviour of regional passport office. I am the victim on behalf of my sister and Brother In-law at Pune Regional passport office even if I tried to speak to them and mailed them to abide the guidelines of the passport as per the rule of law in vain hence I am suffering for their bureaucratic law negligence.
The govt of India has done excellent by giving it smooth function by making public private partnership. I have applied passport online on behalf of my sister and brother in-law who are illiterate born in Indian remote village with no birth certificate facility of that time and they have not been enrolled to school too.They are born in 1980,1975 respectively.It is very common those who are from rural India are not having any birth certificate available with them that is why the GOVT of India has given a provision to fill up FORM-A to declare date of Birth.
Friends,this is to inform you all that when you go to passport site for online apply,In the form it has the option of 5 class or less for illiterate people to mention on it for qualification,Since my sister and brother in-law are illiterate so i mentioned the same and filled up the form,under the illiterate person provision as both of them are not having date of birth certificate being a home born case.which is mentioned in passport website that those who are born before 1989 can use FORM-A, notarized by notary on stamp paper as proof of date of birth.We produce the same as a proof but they did not accepted it .
This is further said that it is commonly accepted by regional passport office at Patna but the Pune office is denying to accept it.I spoke to their higher authority but they are not listening,I further mailed them to get answer as to know why they are not accepting it? I did not get any reply from them till date.I am lost to understand whether they are sensitive or not? This behaviour is raising a question that who monitors their working stature and if they are not replying to mail or other way of communication whether they are answerable for it or not by their boss? This is the high time to put pressure to such blunt officer to behave with professionalism.
I hope if your media will highlight this genuine case would help hundred of thousand of Indian who are being unnecessary harassed by such ignorant people.
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